Billing Supervisor
Pay Rates: $1 / Incorp Premium
Mississauga, Ontario

Essential Duties & Responsibilities • Coach and mentor billing team• Training of new hires• Entering Rates• Involved with interview and hiring process of new hires• Involved with performance reviews/issues• Billing/payroll of specific accounts o Review and interpret sales contracts as it relates to billing o Interpretation and verification of drivers time sheetso Review and verification of BOLso Investigate driver pay questions/concernso Coordination of any special customer billing requests o Weekly rating of driver payrollo Generation of paper/electronic invoicing• Meeting with client (at customer locations) as required• Weekly review/reporting of unbilled/unrated orders• Weekly 1:1 meetings with billers • Handle escalated customer billing issues• Establish and maintain a good working relationship with the client base (both external and internal)• Work with other team members and customers to develop and implement process improvements• Maintenance/creation of documented Standard Operating Procedures • Backup support for billing/payroll of accounts within your team• Approval of overtime/schedules hours of billing team• Approval and process billing cancellation requests Experience & Required Skills • 5 + years previous billing experiences, with a minimum of 2 years in a supervisory role• Must be result oriented• Dealing with ambiguity• Previous transportation experience• Detailed oriented• Customer service focus and a team player• Strong initiative to achieve individual/team goals• Proficient with Excel > experience with data management• Computer experience within a billing environment • Ability to work within a high volume environment• Very professional approach• Self starter with the ability to meet deadlines and produce accurate results

Posted on Friday, November 25, 2022

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