Customer Logistics Coordinator/Dispatcher
Pay Rates: $23.9 / Hourly - Lt Industrial | $35.85 / Over Time Hour-LtInd
Concord, Ontario

Position Overview:Payroll/BillingComplies with all Safety Maintenance and Compliance. DOT log review, preparation and submission. Conducts Safety Training/Orientations. First point of contact for collisions and injuries.Conducts safety meetings in conjunction with other management.Handles front line customer requests; identifies and elevates any customer issues if needed. Acts as a liaison between hourly workers and management. Elevates any employee relations issues as appropriate. Quality Assurance. Dispatch/Routing. Driver communications (e.g: location updates, settlement reports, weekly paycheque stubs). Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.)Maintains location A/P logMaintains all attendance/vacation records for hourly employeesKey Performance Indicators (KPI) reporting to Manager prior to distributionInvoice reconciliation preparation for approval at the highest levelRecommends location process initiation and/or improvements neededAny location specific requirements may be requiredOther Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Other Ability to work independently and as member of a teamOther Flexibility to operate and self-driven to excel in a fast-paced environmentOther Capable of multi-tasking, highly organized, with excellent time management skillsOther Detail oriented with excellent follow-up practicesOther Must possess strong verbal and written communication skills internally as well as externallyOther Ability to prioritize, organize and accomplish workQualifications:High school diploma /GED requiredOne year or more Warehouse, Transportation, Logistics or a distribution environment requiredOne year or more Experience in a customer service environment requiredKnowledge/experience in transportation, warehouse or distribution environment (e.g. shipping, receiving, inventory management, distribution or dispatch) intermediate preferredKnowledge of warehouse, software applications, routing and dispatching software applications intermediate preferredUnderstanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Posted on Sunday, September 3, 2023

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